EnsightHQ is a multi-channel marketing solution that delivers relevant, personalised communications, on the platforms and devices which your audiences prefer. The result? Better engagement, higher conversion rates and improved ROI on your marketing spend.
Email Improve the relevance and reach of your email campaigns with precision targeting. For maximum impact, use a combination of CRM and behavioural data. Achieve even higher response rates by triggering messages at prime stages of engagement.
Web Create landing pages and microsites to support your campaigns in just a few clicks. Build forms and capture detailed responses. Then merge responses and customers’ on- and off-site activity to engage meaningfully with them.
Mobile Fully supporting hundreds of mobile devices, Ensight makes sure that your campaign messages are always seen in the best possible format. Reach your customers wherever they are with integrated text (SMS) messaging.
Social Media Integrate social media into your campaigns for maximum brand exposure. Control the user experience on multiple social networks like Facebook, LinkedIn and Twitter – and use detailed, real-time cross-channel reporting to optimise your activities.
... fused with a cross-channel profiling and eCRM engine
Profile Individual user profiles built on cross-channel information give you powerful customer insights. Collate behavioural data from web, email, social media and mobile responses.
Segment Group your customers not just by CRM data and purchase history, but also by real time responses, interactions and behaviour.
Target Get better engagement and higher conversions by delivering relevant, personalised communication - where, when and how customers want it.
Ensight integrates seamlessly with all good CRM services (both cloud-based and on-premise editions), as well as many custom or in-house systems. Augment your existing customer data with behavioural and campaign response information from Ensight for a full 360-degree view of your customer across all touch points. Talk to us today to discuss your specific requirements.